Duration: 4 to 5 months completion online (340 Hours)
Course Description
· Introduction and History of The Travel Industry
· Rules and Regulations of Air Travel
· Customer Service
· Internet Travel
· Domestic & International Geography
· Cruises and Tours
· Bus, Rail, Cars and Hotels
· Career Development and Resume Writing
· Sabre Computer Systems
Course Outline
ONE TRAVEL AGENCY INTRODUCTION
- History of the Travel Industry
- Career Skills for the Travel Professional
- Travel Industry Employment Opportunities
- Travel Agency/Airline Employee Benefits
- Identifying Methods of Travel
- Airport Codes
- Cultural Attractions
- Man-made Attractions
- Natural Aspects of Region
- Major Tourist Attractions
- Tour Operations and Seasons
- Cultural Attractions
- Man-made Attractions
- Natural Aspects of Region
- Major Tourist Attractions
- Tour Operations and Seasons
- Definition of Terms
- International Air Fares & Schedules
- Sample South Pacific Fares
- Sample Mexico Fares
- Sample North Atlantic Fares & Others
- Around the World Fares
- Cultural Attractions
- Man-made Attractions
- Natural Aspects of Region
- Major Tourist Attractions
- Tour Operations and Seasons
- Uses of personal computers in travel offices
- How do GDSs work in the travel industry
- How travel agents use the internet
- Search engines
- Exploring the web
- Computer software
- Escorted Tours and the Tour Escort
- Incentive/Convention Tours
- Inclusive Tours
- Package Tours
- Booking the Tour
- History of the Cruise Industry
- Cruise Lines International Association
- Definitions of Cruising Terms
- Cruise Areas of the World
- Shipboard Meals, Entertainment and Activities
- Booking a Cruise Reservation
- Amtrak Services, Reservations
- Amtrak Ticketing
- European and International Rail Travels
- Car Rental Companies, Codes
- Rental Date Definitions
- Rental Insurance and Additional Charges
- Hotel Reservations, Policies and Procedures
- Travel Marketing Techniques
- Demographic of Travel
- Types of Sales Personnel
- Basic Travel Agency Accounting
- Telephone Sales & Etiquette
- Travel Sales Techniques
- Specialty Sales
- Group Sales
- Communications with Customers
- Employment Opportunities
- Job Search
- Interviews
- Resumes
This tutorial outlines the guidance necessary for hands-on training using SABRE. The skills covered include availability, selling space, creating PNRs, confirming rental cars and hotel accommodations, automated fare quoting, itinerary pricing, and ticketing. The individual will have sufficient practice to develop a high proficiency level.
Please contact Trav-L-World for further SABRE information.