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Duration:
Estimated 4 to 5 months completion (340 hours) |
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Course Description |
Using
the Learn to Earn curriculum, you will acquire practical job
skills and general business knowledge from a broad, modular-type
curriculum that includes:
- Introduction and History of The Travel Industry
- Rules and Regulations of Air Travel
- Customer Service
- Domestic & International Ticketing
- Domestic & International Geography
- Cruises and Tours
- Bus, Rail, Cars and Hotels
- Career Development and Resume Writing
- Sabre Computer Systems
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Meeting Times
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Schedule:
Monday- Friday
9:00 AM- 1:00 PM
OPEN ENTRY |
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Educational Objectives |
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Live
Hands-On Training using the SABRE Computer
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Perform
travel sales counseling
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Discuss
travel destinations, including natural and man-made attractions,
climate and customs
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Construct and issue airline tickets and related documents
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Develop
and construct individual and group tour itineraries
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Understand Wholesale Tours Industry and Airline Industry
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Course Outline |
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Week 1 (20 hours) |
Travel Agency
Theory/ Tours |
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Day One: |
The Travel Professional |
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Day Two: |
Reference Guides (How to Use O.A.G.) |
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Day Three: |
Types of Tours |
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Day Four: |
Creating Tours |
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Day Five: |
Selling Tours |
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Week 2 (20 hours) |
Cruise
Marketing |
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Day One: |
Introduction |
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Day Two: |
Cruise Companies |
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Day Three: |
Cruise Destinations |
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Day Four: |
Brochure Reading |
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Day Five: |
Basic Geography |
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Week 3 (20 hours) |
Asian
Geography |
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Day One: |
India/Southeast Asia |
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Day Two: |
Malaysia/ Indonesia |
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Day Three: |
China/Korea/Japan |
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Day Four: |
Australia/New Zealand |
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Day Five: |
Pacific Island |
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Week 4 (20 hours) |
Airline
Operations |
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Day One: |
Regulation/Deregulation |
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Day Two: |
Types of Airlines/Interline Agreements |
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Day Three: |
Fare Structure/ Frequent Flyer Programs |
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Day Four: |
Airport Operations |
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Day Five: |
Airline Operations |
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Week 5 (20 hours) |
Europe
Geography |
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Day One: |
Scandinavia/Great Britain |
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Day Two: |
Western Europe |
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Day Three: |
Eastern Europe |
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Day Four: |
Middle East |
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Day Five: |
Africa/ Review |
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Week 6 (20 hours) |
Airline
Ticketing |
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Day One: |
Domestic Ticketing |
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Day Two: |
Domestic Ticketing |
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Day Three: |
Conjunctions |
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Day Four: |
Conjunctions |
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Day Five: |
International Ticketing |
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Week 7 (20 hours) |
Airline
Ticketing/ North America Geography |
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Day One: |
International Ticketing |
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Day Two: |
Refunds/Reissues |
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Day Three: |
Refunds/Reissues |
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Day Four: |
Canada |
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Day Five: |
USA to Mississippi |
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Week 8 (20 hours) |
N. America
Geography |
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Day One: |
USA to Rocky Mountains |
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Day Two: |
Pacific USA/ Alaska/ Hawaii |
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Day Three: |
Mexico/ Caribbean |
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Day Four: |
Central/ South America |
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Day Five: |
South America/Review |
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Week 9 (20 hours) |
Ground
Suppliers |
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Day One: |
Amtrak Introduction |
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Day Two: |
Domestic/ International Rail Travel |
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Day Three: |
Domestic/ International Car Rental |
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Day Four: |
Hotel Industry |
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Day Five: |
International Hotels |
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Week 10 (20 hours) |
Travel Agency
Operations |
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Day One: |
Communications |
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Day Two: |
Technology |
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Day Three: |
Computer Reservations Systems |
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Day Four: |
Managing Money |
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Day Five: |
Exercises/ Review |
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Week 11 (20 hours) |
Agency
Customer Service |
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Day One: |
Sales Techniques |
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Day Two: |
Customized Sales |
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Day Three: |
Sales Marketing & Follow-up
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Day Four: |
Telephone Techniques/ Roll Play |
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Day Five: |
Industry Communications/ Problem Solving |
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Week 12 (20 hours) |
Career
Development |
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Day One: |
Introduction |
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Day Two: |
Resume Creation |
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Day Three: |
Interview Techniques |
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Day Four: |
Mock Interviews |
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Day Five: |
Final Interview |
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Week 13 (20 hours) |
Sabre Computer
Reservations |
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Day One: |
Introductions/ Unit 1 Sabre References |
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Day Two: |
Unit 2- Lesson 1 and 2 |
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Day Three: |
Unit 2- Lesson 3 |
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Day Four: |
Unit 2- Lesson 4 and 5 |
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Day Five: |
Unit 2- Lesson 5, Unit 3- Lesson 1 |
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Week 14 (20 hours) |
Sabre Computer
Reservations |
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Day One: |
Unit 3- Lesson 2 and 3 |
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Day Two: |
Unit 3- Lesson 4 and 5 |
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Day Three: |
Unit 4- Lesson 1 and 2 |
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Day Four: |
Unit 4- Lesson 3 and 4 |
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Day Five: |
Unit 5- Lesson 1 and 2 |
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Week 15 (20 hours) |
Sabre Computer
Reservations |
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Day One: |
Unit 5- Lesson 3 and 4 |
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Day Two: |
Unit 5- Lesson 5, Unit 6- Lesson 1 and 2 |
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Day Three: |
Unit 6- Lesson 4 and 5 |
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Day Four: |
Unit 7- Lesson 1 and 2 |
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Day Five: |
Live Hand On Sabre |
Hands On Training- Sabre Training.
Working within the live environment of
Trav-L-World Agency, the student will spend 40 hours working on assorted
projects using the resources of the agency to complete assigned tasks. |
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Enroll in this course |